This policy has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation) and it describes how we use and process your personal data. It also tells you how you can contact us if you have questions about your personal data.

Data Owner

Hotel New Alexander Via Bersaglieri d'Italia, 19 16126 Genova (Italia) GE

Email: info@alexandergenova.com

Data Controller

Hotel New Alexander Via Bersaglieri d'Italia, 19 16126 Genova (Italia) GE

Definitions

Data Controller (or Data Supervisor)

The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.

Data Owner (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.

User

The individual using this Application, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refer.

Data Subject

The legal or natural person to whom the Personal Data refers.

Personal Data (or Data)

Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.

Usage Data

Information collected automatically from this Application (or third party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

This Application

The hardware or software tool by which the Personal Data of the User is collected.

Service

The service provided by this Application as described in the relative terms (if available) and on this site/application.

Cookie

Small piece of data stored in the User's device.

Cookie policy

Cookies are small pieces of information installed in the browser when you visit a website or use a social network with your PC , tablet or smartphone. Each cookie contains various information that assist the Owner in providing the service according to the purposes described . Cookies can stay in the system for the duration of a session (that ends when the browser is closed ) or for a prolonged period of time. Some of the purposes of installation may require the User consent.

How can I manage cookies ?

The User has the ability to manage Cookies preferences directly from within their browser and prevent third parties from installing them. It is important to note that disabling all Cookies can alter the correct functioning of this Site.

More information about online advertising

To learn more about how advertising companies generally use cookies and the choices they offer, you can review the following resources:

• Digital Advertising Alliance
• Digital Advertising Alliance of Canada
• European Interactive Digital Advertising Alliance

Browser cookie controls

In addition, your browser or device may offer settings that allow you to choose whether browser cookies are set and to delete them. For more information about these controls, visit your browser or device's help material.

Why do we use cookies?

Cookies help us provide, protect and improve the Service, such as by personalizing content and providing a safer experience. While the cookies that we use may change from time to time as we improve and update the Service, we use them for the following purposes:

Essential session Cookies

This Application uses session cookies with the only purpose of carrying out tasks that are essential for the Site to operate correctly.

Saving preferences, experience optimization and statistical reports

This Application uses cookies to save User's preferences and optimize the browsing experience by reducing waiting times. Among these Cookies are inclueded the ones used to set the language, the currency and the login information to private sections or for the management of statistics by the owner of the Site .

Site features and services

We use cookies to enable the functionality that helps us provide the Service. For more details read the section Detailed information on the processing of Personal Data

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services.

Registration and authentication

By registering or authenticating, Users allow this Application to identify them and give them access to dedicated services.

Facebook Authentication (Facebook Inc.)

Facebook Authentication is a registration and authentication service provided by Facebook, Inc. This service allows this Application to connect with the User's account on the Facebook social network.

• Personal data collected: Public profile and Email
• Place of processing 1601 Willow Road Menlo Park - CA 94025 USA
• service details
• privacy policy

Google OAuth (Google Inc.)

Google OAuth is a registration and authentication service provided by Google Inc. This service allows this Application to connect with the User's account on the Google network.

• Personal data collected: Public profile and Email
• Place of processing: 1600 Amphitheatre Parkway Mountain View - CA94043 USA
• service details
• privacy policy
• opt out

Handling payments

Payment processing services enable this Application to process payments by credit card, bank transfer or other means. To ensure greater security, this Application shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction. Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment.

PayPal (PayPal)

PayPal is a payment service provided by PayPal Inc. which allows Users to make online payments using their PayPal credentials.

• Personal data collected: Various types of Data as specified in the privacy policy of the service
• privacy policy

Displaying content from external platforms

These services allow you to view content hosted on external platforms directly from the pages of this Application and interact with them. If a service of this kind is installed, it may still collect web traffic data for the pages where the service is installed, even when users do not use it.

GoogleFonts (Google Inc.)

Google Fonts is a typeface visualization service provided by Google Inc. that allows this Application to incorporate content of this kind on its pages.

• Personal data collected: Cookie and Usage data
• Place of processing: 1600 Amphitheatre Parkway Mountain View - CA94043 USA
• privacy policy
• opt out

Contacting the User

Contact form (This Application)

By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

• Personal data collected: Name, Surname, Telephone number, Address, ZIP code, Province, State, Country and Email
• Place of processing: Europe

Infrastructure monitoring

These services allow this Application to monitor the use and behavior of its components so its performance, operation, maintenance and troubleshooting can be improved.

Azure Applications Insights (Microsoft Inc.)

Azure Applications insight is a monitoring service provided by New Microsoft Inc. The way it is integrated means that it filters all traffic of this Application, i.e., communication between the Application and the User's browser or device, while also allowing analytical data on this Application to be collected.

• Personal data collected: Cookie and Usage data
• Place of processing: USA
• privacy policy

Statistics

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

AdWords Conversion Tracking (Google Inc.)

Google AdWords conversion tracking is a statistics service provided by Google Inc. that connects data from the network of Google AdWords ads with the actions within this Application.

• Personal data collected: Cookie and Usage data
• Place of processing: 1600 Amphitheatre Parkway Mountain View - CA94043 USA
• privacy policy
• opt out

Remarketing and Behavioral Targeting

These services allow this Application and its partners to inform, optimize and serve advertising based on past use of this Application by the User. This activity is performed by tracking Usage Data and by using Cookies, information that is transferred to the partners that manage the remarketing and behavioral targeting activity.

AdWords Remarketing (Google Inc.)

AdWords Remarketing is a Remarketing and Behavioral Targeting service provided by Google Inc. that connects the activity of this Application with the Adwords advertising network and the Doubleclick Cookie.

• Personal data collected: Cookie and Usage data
• Place of processing: 1600 Amphitheatre Parkway Mountain View - CA94043 USA
• privacy policy
• opt out

Widgets and third party services

Some of the services listed below collect aggregated statistical data and may not require your consent. In addition to what is specified - and without the knowledge of the Owner - They may use the collected data to track User's behaviour. For more details, please consult the privacy policy of the listed services.

Google Maps (Google Inc.)

Google Maps is a maps visualization service provided by Google Inc. that allows this Application to incorporate content of this kind on its pages.

• Personal data collected: Cookie and Usage data
• Place of processing: 1600 Amphitheatre Parkway Mountain View - CA94043 USA
• privacy policy

Access rights of the interested party

The interested party has the right to obtain from the Data Owner or Data Controller the confirmation that the processing of his or her personal data is in progress and, in this case, have access to his personal data and the following information:

• The purpose for processing such data;
• The categories of personal data being processed;
• The recipients or categories of recipients to whom personal data has been or will be communicated to, in particular if these recipients are located in other countries or are part of international organizations;
• When possible, the retention period of the personal data provided. If this is not possible, the criteria used to determine this period;
• The existence of the right of the interested party to request the Data Controller to rectify or delete his personal data; limit the processing of such information or oppose himself to this treatment;
• The right to file a complaint with a supervising authority;
• If data has not been collected from the interested party, all information available regarding their origin;
• The existence of an automated decision-making process, including profiling.

If personal data is transferred to another country or to an international organization, the interested party has the right to be informed on the existence of adequate guarantees in accordance with current regulations on the matter, related to data transfer.

The Data Owner or Data Controller provides a copy of the personal data being processed. In case further copies are requested by the interested party, the Data Controller or Data Processor may charge a reasonable contribution fee based on administrative costs. If the interested party submits the request by electronic means, and unless otherwise stated by the interested party, the information will be provided in a commonly used electronic format. The right to obtain a copy of the personal data being processed must not damage the rights and freedom of others.

Changes to this policy

The Data Owner reserves the right to make changes to this policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using this Application and can request that the Data Controller removes the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Users.

Last updated: November, 21th 2022